Withdrawal. You may withdraw your contractual acceptance in writing (e.g. by letter, fax or e-mail) within 30 days without stating reasons, or - if the item is placed at your disposal prior to the expiry of this period - by returning the item. The period shall commence upon receiving this notification, however, not prior to the delivery of the goods. The cancellation period is observed by timely sending the cancellation notice or dispatching the goods. The notice of withdrawal must be sent to:

Returns Department
P.O. Box 17944
Fort Lauderdale, Florida 33318

​United States

The notice of withdrawal can be made online via: Contact Form
or via fax to:

001-1-954-440-4414